This Privacy Statement only covers the Connected website. This Privacy statement does not cover links within this site to other externally operated websites. This website is owned by Derby City Council.
Derby Connected provides a wide range of services. To provide some of these services we need to collect and use appropriate personal information; this may be collected either in person, over the phone or through the forms on our website.
When you contact us, we may ask you for personal information such as your name, address, postcode etc. We will only use this information to provide you with the service you have requested. If we need to use the information for any additional purposes or uses we will let you know when we collect it. Sometimes we have to share or confirm personal information with other organisations; if we need to do this we will make it clear to you on the forms you complete to give us your information.
Any information you provide us will be stored securely and used for the purposes stated when the information was collected.
Information will not be sold, rented or provided to anyone else, or used for any other purpose than that for which it was originally collected unless required to by law.
Data Protection Statement
Any personal information provided will be treated in accordance with the Data Protection Act 1998 and only used for the purposes stated when we collect the information. It will only be shared within the Council, if another department needs to respond to a specific query or question and for those purposes required by law.
Under the Data Protection Act 1998, we have a legal duty to protect any information that we collect from you and we treat all the information you provide in confidence. We take measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.
For a guide to data protection visit the Information Commissioner’s website.
You are entitled to copies of any personal information that Derby City Council hold about you. Further details can be found on our Data Protection Act page.